A few things you should know about the OZtrail Mitchell Swag: its outer layer is made of SatProof 600+ denier canvas, and its alloy poles are high-tensile Durallium. The open-cell foam mattress has a 6cm high density - what’s that? You’re falling asleep? Well, we’re not surprised. That’s the open-cell foam mattress working its magic. As sheltered as the Kokomo Swag will keep you, it also lets in the light and air (but not the mozzies) with No-See-Um mesh panels, and full-length top opening for easy access.
Features:
Tough and reliable SatProof 600+ Ripstop Canvas ™
Tri pole dome style construction with generous height
High-tensile Durallium™ 7001 alloy poles
Protective head and foot window awning for all weather ventilation
Sturdy No. 10 coil zips with twin pullers for easy access to full length top opening
Excellent ventilation with foot vent, large head window and full length top entry
No-See-Um mesh for total insect control
6cm high density open-cell foam mattress with poly cotton sleeping surface
Removable mattress cover for easy washing
Sturdy webbing roll straps with double D rings
Pegs and ropes included to allow versatile set up
2 internal storage pockets
Dimensions: 70cm high (at head), 40cm high (at feet) x 90cm x 210cm. Mattress thickness: 6cm
This product is designed as a portable and temporary dwelling and is not for permanent use.
Avoid continuous exposure to sunlight as this will eventually cause the canvas to weaken, fading is an early warning sign of this process
New canvas products require conditioning. Simple pitch your swag and wet it down with a garden hose and let it dry. This allows the stitching holes to shrink and the stitching thread to swell providing a seal to form. It may be necessary to repeat this procedure 2 or 3 times to fully condition the canvas. Ensure the swag is completely dry before packing away.
A traditional first aid treatment for canvas is to always carry some candle wax. After storage and transport canvas may develop a damp area in wet conditions. Simply rub the candle wax to the outside of the damp area and this will create a waterproof barrier.
To extend the life of the mattress always store the swag and mattress unrolled.
Before storing the swag ensure the swag is clean and completely dry. Never store a damp or wet swag.
Swag Assembly Tips:
Select a level camp site, clear the area of stones and twigs etc.
Unroll the swag, you will find pegs, ropes and on some models poles.
Peg out the four corners.
On the models with alloy poles, assemble alloy poles, side through the poles sleeves, connect to the pin and ring assembly at the base of the swag and connect the plastic hook clips. On models with 3 alloy poles, the mid poles is fitted inside the swag and connected with Velcro securing tabs.
On models with a single short fibre pole this is to be placed into the external pocket at the foot of the swag and wedged into a vertical position.
On models with metal pole, assemble the pole, place the spigot through the eyelet at the head of the swag, attach guy rope and peg out or tie to vehicle or tree.
If required use guy ropes provided to peg out or tie to vehicle or tree. This will keep the swag taunt which is important during rain.
Warranty Information
Our one wish is that you are thrilled not only with your online shopping experience, but also with the product you've purchased. We ship directly in the manufacturer's packaging, so it is rare that a product is broken. However, stranger things have happened. Not all swans are white!
If you need to organise a return, exchange or refund, here's what to do.
For all OZtrail camping gear there is a standard 1-Year OZtrail manufacturers warranty in case of UV breakdown on fabric. And a standard 1-Year OZtrail manufacturers warranty against faulty workmanship on the frame, parts and mechanisms.
Keep in mind that you are purchasing camping gear. Tents are not designed to be permanent structures, portable chairs are not designed as children's play equipment, swags are not designed for country B&S balls (Well, they sort of are!), and gazebos are not your new car port.
But now to the best part of the warranty process. To save time and postage costs please take PHOTOS of the damaged part and either log a RETURN REQUEST under your account, or email us. We are often able to simply ship you a new component, rather than you having to return the whole product. Much simpler and faster!
If we are unable to repair or replace the faulty product we will always offer a full refund.
If you are not able to provide a photo of the broken part then please send the item back to Gazebos Australia Unit 4, 22 Beaumont Road, Mt. Kuring-gai NSW 2080. You will initially be liable for the shipping cost to the warehouse.
Item must be received within 3 weeks of the order date unused and with product packaging intact and unwrapped. Products must be in the condition you received them and in the original box and/or packaging. Enclose a copy of your online receipt and payment method details if you used the guest checkout option.
Unless the stock is incorrect or faulty we do not pay for return postage nor take responsibility for parcels that do not reach us. For the return of high-value goods, we recommend that you use a registered delivery service, as we cannot be responsible for non-delivery of returned items.
Once your return is received and inspected (usually within a week of receipt), a new part will be shipped to you, or your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.
Camping Central is an Australian owned and operated company with a good reputation and long history in the supply of quality gazebos and camping gear. We have been in business since 2005 and only want the best product and experience for you.
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We hope you are delighted with your order, but if you are not, no problems. We want you to be happy so here's what to do to organise your return, exchange or refund.
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